I don’t mind ignorance. In many circumstances people cannot be expected to know what paraplegia is or how if affects me. But this should not be the case in the NHS – should it? How about when you have completed numerous questionnaires and yet people still get things very wrong.
Today I had to attended an assessment appointment prior to having some surgery scheduled for next week to stop my bleeding. We arrived in good time to ensure I could get parked and then spent an uneventful time in a bland waiting room that has clearly an old four bedded ward bay at some point in its life. I won’t bore you with the plethora of mistakes and little irritants that this trip involved – rather I will let the photo offer you a sense of the day. The image may, or may not be, art but it sure represents a sense of the boredom, torment and anomie I experienced.
anomiepete 
Why on earth can’t they do something to make it more pleasant to spend time in?
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To be honest Catherine, I wouldn’t mind the environment if they didn’t get so much factually wrong about me. For example they had me down for a general anesthetic whereas I wont have any anesthetic! They also asked lots of nosy questions that had nothing to do with the procedure and then sent me to the wrong place. Lets hope Wednesdays operation is less error prone!
All the best.
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